Rich-Tomkins is committed to serving and supporting the plumbing, heating, design, construction and wholesale industry members within our territory. Please see non-inclusive list of services we are happy to provide to customers.

Product Training:

–  In-House:
We are pleased to offer in-house training on many of our products in the Rich-Tomkins Training Center located on the second floor of the Rich-Tomkins headquarters in Aston, Pa.

–   On-Site:
Rich-Tomkins team members are able to conduct on-site training for many of the products we represent. The scope and depth of training will be determined by the site capabilities and the product training is being conducted on.

–  CEU and Lunch and Learns:
The Rich-Tomkins team can come to you! Do you need to earn a few CEU credits or want to have the Rich-Tomkins team present information on one of our product lines? Our team can present to a group as small five or over 50 individuals.

Contact Anna Hanna, anna@richtomkins.com, or 610-859-6067 for information and scheduling opportunities.


Customer Service:

–  Inside Sales:
A knowledgeable staff of associates is ready to assist with answers to your questions on products, installations, product availability, warranty issues and order tracking. Our associates man the phones from 8:00 am- 5:00 pm Monday through Friday and are available by phone or email. Contact information is located here.

–  Outside Sales:
Rich-Tomkins has a great team of outside sales associates who call on given territories for our given product lines. This team assists at the wholesaler/distributor level, calls on engineers, mechanical contractors, plumbers and other members of the trade.


Literature:

Literature is available for most, if not all, of our manufacturers and their products. Rich-Tomkins is happy to provide support of your efforts with the proper literature. Literature requests can be made to any Rich-Tomkins associate.


Uponor Residential Radiant Design:

Rich-Tomkins is able to provide in-house Uponor residential radiant designs and loop layout for customers. This service allows for a quick turnaround on designs and layouts and is offered free-of charge when using Uponor radiant products. Contact Jim Stout at jim@richtomkins.com or 610-859-6065 for more information.